The Guiding Principle
The Brand Wins
From day 1 Corso has followed a very simple statement: the brand wins.
With this simple vision we launched our inaugural Green Shipping Protection service. What we quickly realized — while working closely our customers — is that the revenue generated from shipping protection can be maximized in the brand’s favor. By putting brands first, Corso was the first to turn this service into a significant revenue stream for brands.
This practice continued with the release of our returns, exchanges, and warranties platform. Again, with a lot of input and feedback, we have now built a scalable technology platform, expanded our post-purchase services, and generated tens of millions in new revenue for brands.
Now we want to celebrate more brand success, and we want to do even more to help brands win with the new Corso app.
The new Corso app combines all your key post-purchase workflows, claims, integrations, and analytics. It includes everything you need for shipping protection, returns, warranties, tracking, claim support, and sustainability.
A Solid Foundation
Corso Is Synomonous With Excellence in Ecomm
Our team members have roots in ecomm and have done the jobs you do. We understand the stresses and challenges of ecomm operations and we believe in the positive impact we can have both with your brand and this industry. We also know our real impact is only made possible by the careful foundation we have built over the years. If you use Corso, you’ll feel it. And if you ask around, you’ll learn that Corso has become synonymous with ecomm excellence. We strive for excellence in the code we write. The emails we send. The carbon we offset. The business we conduct. The transparency we practice. And the partnerships we form.
Our lasting commitment to excellence in ecomm means that you get to partner with a company you can trust for the long term, which really matters to us. And if you take a look at the brands who use Corso, it’s easy be confident that our company and the platform has been put to the test and proven out by the most demanding customer-centric brands and the most high profile businesses.
Getting into the tech stack of brands like Caraway, True Classic, and Tuckernuck requires a level of refinement that your brand can also benefit from with the Corso app.
Get to know our team and let’s build a lasting partnership where we elevate this industry together!
2 Practical Brand-Centric Goals
New Revenue and Better Customer Experiences
As mentioned, we do all this to help brands win, and so this new app naturally has 2 brand-centric goals: your customers and your finances. For customer experience, the dual combination of the embedded customer portal and the Corso Concierge delivers real results with an elevated journey for both your customers and your employees. For finances, the dual combination of cost savings and new revenue impacts the bottom line in never-before-seen ways that only Corso can.
The app is now generally available, and you can discover the same thing that brands like Brumate have discovered: “Corso is a life saver.”
Types Of Brands That Use Corso
The Corso App Is For Customer-centric Brands
Brands who use Corso care deeply about customer satisfaction and brand reputation. The Corso app is the mechanism to deliver the elevated experience. The embedded customer portal is best in class and guides customers through tracking, shipping issues, returns, exchanges, and warranties. The Corso Concierge provides the award-winning service it is known for. And the admin brings all your policies together into more efficient workflows.
As people who have worked at ecomm brands, we know you are in the process of building a lasting brand legacy and we built Corso to help you in that process.
The Results
Revenue Talks & The Product Speaks For Itself
With the Corso app and the unique services we provide, you get the lowest refund rates, the highest CSAT, the best technology, and the most revenue. Let’s take a look at these in depth because this is where the Corso app shines.
The Most Revenue
Corso has more freedom and flexibility to help you win, and we can confidently say we generate more revenue for brands than anybody else. We stand by that. We know how the customer-paid models works. We know what everybody else offers. We can confidently say that you will always put more in your pocket with Corso. Let us prove it.
The Highest CSAT
Corso is the only company that surveys every single Corso Concierge claim. We recieve tens of thousands of annual reviews and sustain a 97% CSAT score. Everyday we turn frustrated buyers into lifelong loyal customers. Nobody else gives your customers this much attention.
The Least Refunds
Our Corso Concierge is specifically trained to take shiping issues and returns and turn them into exchanges and store credit. They receive claims and successfully convert 75% of them into retained revenue for your brand, all with a 97% CSAT score. We know you don’t want more returns and our team can help.
The Best Technology
Corso is built by ecomm pros with deep Shopify experience. The commitment to ecomm excellence can be found in the superior quality and commitment to making the platform solid.
Conclusion
Ecomm is our passion. Your brand is our commitment.
Corso puts your brand in the spotlight and the new Corso app reflects our commitment to help you win. The new Corso app is here to deliver on the 2 goals of giving your customers better experiences and giving your brand an undeniable financial boost.
Install the Corso app in the Shopify app store. It’s easy to get started. Let’s grow!
LEARN MORE WITH THE EBOOK
Unlocking the Secrets to Stellar Post-Purchase Retention
Dive even deeper with our ebook. Learn how to elevate your brand’s customer experience and loyalty with proven post-purchase strategies from top companies in DTC. Download the e-book below 👇
