Customer-paid Returns

Say goodbye to the cost of expensive return apps and return labels while giving customers peace of mind about their purchase. The Corso Returns & Exchange platform manages the entire claim process along with the waiving of return fees for customers that chose this option.

Get This Amazing Service

What It's Made Of

30-day Full Service Exchanges

Shipping Protection

Add shipping protection to your orders and cover the cost of all types of shipping issues: lost, damaged, stolen, missing or wrong items, return to sender, and other carrier mistakes.

Corso Concierge

The friendly Corso Concierge handles all your shipping issues with award-winning service. We’ve handled hundreds of thousands of claims and have maintained a 97% CSAT score on thousands of surveys.

Instant Exchanges

Elevate the customer experience with with an instant exchange service powered by the award winning Corso Concierge. Customers get their exchanges processed immediately and your return volume shrinks.

30-day full service support for shipping issues and exchanges

The friendly Corso Concierge takes care of your customer for 30 days. They have a proven record of reducing refunds by helping your customer with instant replacements for any shipping issue or exchange needs. It’s the only real way to drive your return rates down while increasing your customer satisfaction.

Lower refund rates AND a higher CSAT. It can happen.

Since everyone knows free returns equals more returns, Corso takes a better approach. Our instant replacement service for shipping issues and exchanges drives your return rate down. Meanwhile your customers get better service from the Corso Concierge and you get better revenue from us.

New revenue covers old costs

You no longer have to pay for SaaS fees, return labels, and return overages. The new revenue generated from Corso eliminates these outdated costs. Nobody gives back more to brands than Corso.

Manage all your claims in one place

Corso’s admin let’s you manage all your shipping issues, returns, and exchanges in one place. And since the Corso Concierge is handling tickets and the Corso platform is automatically processing exchanges, you’re workload will never feel lighter.

The full power of Corso’s returns & exchanges platform

You get full access to every feature of the Corso app. You get the power of dynamic fees, policy configurations, workflow automations, dashboards, Analytics AI, shipping protection admin.

Drastically reduce return label costs & keep more revenue

You can setup Corso to charge customers the return label cost or a flat handling fee on unprotected orders. This is completely optional but it can also drastically reduces return label costs. You keep the revenue for these lower costs.

Corso Jams With The Best Brands
Creating Revenue + Better CX