Corso Partner: Gladly
Gladly Integrate post-purchase claims into the gladly timeline for shipping issues, returns, and warranties and see every interaction between your customer and the Corso Concierge.
Reduce ticket resolution and increase customer satisfaction using Corsos integration with Gladly
Description
Centralize all your support tickets in one place
Have all your customers data displayed when youre talking to them. Edit orders, modify subscriptions, and refund payments without leaving your helpdesk.
Get the full customer picture
Have all your customer data displayed when youre talking to them. Edit orders, subscriptions or refund payments from your helpdesk.
Automate repetitive tasks to spend more time where it counts
From automating the tasks like cutting and pasting commonly asked questions, to fully automating and closing out tickets, your support team will spend less time looking busy, and more time talking to customers.
FEATURES
Resolve Customer Inquiries Quickly Timing is everything when it comes Customer Service. Use the Corso <> Gladly integration to help customers file claims with just a few clicks or submit a claim on their behalf even faster!
Centralize all your support tickets in one place Have all your customers data displayed when youre talking to them. Edit orders, modify subscriptions, and refund payments without leaving your helpdesk.
Gladly <> Corso Integration Filing claims for lost, damaged, or stolen shipments just got a whole lot easier. If a customer is experiencing an issue with their order you can now file a claim for this shipment directly in the Gladly ticket and have the claim filed in seconds.
Corso Conversations For customers who are working with our Corso Concierge team to get a resolution to a shipping issue, you will see the entire back and forth conversation within Gladly. This gives you unparalleled visibility into how your customers are being taken care of.
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