Product Changelog
Corso ships fast, and we build what merchants ask for. Most of what's here started as a request from a brand running returns, warranties, shipping protection, or tracking on our platform. Consider it a running record of what we've shipped to meet those needs.
Latest updates
- Customer Portal
Set different order edit windows by day and time
Create day-and-time overrides for your order edit window so different windows apply on weekends, evenings, or other recurring periods.
You can now create overrides inside the Edit Window card on your Order Editing settings page. Each override lets you pick specific days of the week, a time-of-day range, a timezone, and an edit window duration. The first override an order matches applies; orders that match none fall back to the Default Window you set above it.
This is useful when your team needs tighter or looser edit windows on evenings, weekends, or other recurring periods. You can add, edit, and remove overrides at any time from the same settings card.
- Returns and Exchanges
Generate a return label the moment you create a return or warranty claim
Turn on Quick Ship while creating a return or warranty claim to get a return label generated automatically at the cheapest rate.
You can now generate a return label in the same step as creating a return or warranty claim in the Corso Admin. When the Quick Ship option is available, a toggle appears on the claim create form. Turn it on before submitting and Corso will immediately request a label from your default shipping provider, selecting the cheapest postage rate.
If the label request fails for any reason, the claim is still created successfully. A notification explains what went wrong so you can generate the label from the Shipments card on the claim detail page instead.
- Integrations
Assign Gorgias tickets to a sender or team automatically
Automatically assign Gorgias tickets to a sender or a specific team when using the Create Gorgias Ticket automation.
When setting up a Create Gorgias Ticket automation, you can now choose to automatically assign the ticket to the sender email and select an Assignee Team from your connected Gorgias teams.
This gives your support workflows more structure by routing tickets to the right person or team the moment they are created.
- Returns and Exchanges
Charge a fee per line item on a return or warranty claim
New automation: apply a named fee to each matched line item on a return or warranty claim, with optional per-unit charging.
You can now set up an automation that applies a fee to each matched line item on a claim, rather than a single fee for the whole claim. Set a display name, choose a fixed or percentage amount, and optionally charge the fee for each unit of the matched item.
Line item fees appear on each line item in the claim review page and on the customer-facing claim overview, so both your team and the customer can see exactly what was charged and why.