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Corso

Changelog - June 2025

  • Customer Service

    Claim Summary Overview

    The claim summary page shows customers a real-time view of returns, payouts, and options. Brands set credit incentives, handling fees, and the default payout.

    | Brock Stephens

    The new claim summary page gives customers a clear real-time view of what they’re returning, how much they’ll receive, and their payout options. Brands can customize incentives for store credit, apply return handling fees, and set the default payout method. All changes reflect instantly on the page, helping simplify the returns process for customers and increasing brand satisfaction.

  • General

    Brock's Template

    Example Text

    | Brock Stephens

    Example Text

  • Customer Service

    All New Product Exchange UI

    Customers swap one product for another in the return portal, and merchants set exchange rules with product groups in a clean, inventory-aware interface.

    | Brock Stephens

    Customers can swap one product for another directly within the return portal in a much more streamlined way. Merchants can configure flexible exchange rules using product groups and offer a clean, inventory-aware UI for a smoother exchange experience.

  • Customer Portal

    Customize Your Order Hub Language

    Change default portal language and labels in your return hub, such as renaming warranty to guarantee, for a more on-brand customer experience.

    | Brock Stephens

    You can now change the default portal language like “warranty” to “guarantee” and update labels shown in your return hub. Create a more on-brand experience for your customers with just a few quick edits in settings.

  • Shipping & Delivery

    Hide Checkout Plus by SKU

    Exclude specific SKUs from the Checkout Plus widget so shipping protection is hidden automatically whenever an ineligible product is in the cart.

    | Brock Stephens

    Brands can now exclude specific SKUs from showing the Checkout Plus widget. If any ineligible product is in the cart, shipping protection will be automatically hidden until removed.

  • Integrations

    New Klaviyo Event: Order Shipment Update

    Trigger Klaviyo flows on shipment statuses like In Transit or Delivered with Corso's Order Shipment Update event to send proactive, branded tracking updates.

    | Brock Stephens

    You can now trigger Klaviyo flows based on shipment statuses like “In Transit” or “Delivered” using Corso’s new Order Shipment Update event. Perfect for sending proactive tracking updates with a link back to your branded tracking page.