Changelog - January 2024

• Integrations

  Vesyl Integration

  This integration allows merchants to use Vesly as their shipping label provider.

  January 1, 2024 | Logan Cottle

  This integration allows merchants to use Vesly as their shipping label provider.

• Integrations

  Subscriptions in Checkout Extensions

  Extended subscription functionality to Checkout extensions.

  January 1, 2024 | Logan Cottle

  Extended subscription functionality to Checkout extensions.

• Integrations

  Stripe Integration

  Integrating with Stripe allows merchants to collect additional funds from the customer in case they charge return fees, offer instant exchanges, etc.

  January 1, 2024 | Logan Cottle

  Integrating with Stripe allows merchants to collect additional funds from the customer in case they charge return fees, offer instant exchanges, etc.

• Customer Service

  Replacement Orders for Warranties

  Allows merchants to create a completely new order in the admin in order to satisfy the customer's warranty claim.

  January 1, 2024 | Logan Cottle

  Allows merchants to create a completely new order in the admin in order to satisfy the customer's warranty claim.

• Customer Service

  Order Value Threshold for Free Shipping

  Merchants can set the minimum return order value required for free shipping of their new items.

  January 1, 2024 | Logan Cottle

  Merchants can set the minimum return order value required for free shipping of their new items.

• Integrations

  Multi-Currency

  We now support multi-currency.

  January 1, 2024 | Logan Cottle

  We now support multi-currency.

• Customer Service

  Modify Resolution Methods

  Merchants can change a claim's resolution to a Gift Card, Refund, or Replacement Order, creating a new order right from the merchant admin.

  January 1, 2024 | Logan Cottle

  Merchants have the ability to modify the resolution for a claim from the customer requested resolution to whatever they need. Users modify to Gift Card, Refund, or Replacement Order which essentially allows a new order to be created right from the merchant admin.

• Customer Service

  Inspections Setting

  Now merchants can choose whether they want to enable the Inspection functionality within a claim or not by using the Inspections setting.

  January 1, 2024 | Logan Cottle

  Now merchants can choose whether they want to enable the Inspection functionality within a claim or not by using the Inspections setting.

• General

  Help Page Link

  Help icon directly in the app that takes the user to the help center & knowledge base for additional information.

  January 1, 2024 | Logan Cottle

  Help icon directly in the app that takes the user to the help center & knowledge base for additional information.